Return Policy

The Policy detailed below is a general guidance on the way the cancellations and refunds work. There could be specific policies for the product you purchase. Please check the same at the time of purchase of your product.


Sports Ami offers you a 5 day return policy. This means that within 5 days from the date of delivery you may ask for replacement of the products.

The 5 day replacement policy is subject to the below terms and conditions

The purchased product can be replaced in case of any manufacturing defect found in the product and the same product will be replaced with a new one.

Before the product is replaced it will be inspected by the Sports Ami team.

Returns are applicable, only if the product is not used and is returned in the original packaging and there are no signs of wear and tear on the product.

The return policy shall not be applicable if the period from date of delivery exceeds 5 days.

Replacement is offered for the products sold by Sports Ami ONLY.

If after using the product you find there is a defect or damage for any reason, returns and replacement will be as per the warranty terms and conditions.

If you cancel your order before the product has been shipped, you may choose to have the entire amount refunded or choose a different product. In case of a refund, the same amount shall be credited via the payment method using which the original payment was made. For eg: If you paid using online(NEFT/RTGS), the refund shall be processed into the same account from which the payment was made.

We highly recommend, you MUST NOT accept delivery of any shipments where the packaging is damaged in any manner. If, for any reason, after taking the delivery, you realize that the product is damaged in any manner, you need to report the matter to our customer service within 24 hours of the delivery. Sports Ami shall bear the cost of replacements if the damage is found to be due to mishandling in transit. These returns shall not be accepted if there is any reason for us to believe that the product has been used already even once. Our Representative may ask questions to understand the reasons of return. You are requested to co-operate.

Disclaimer:
The 5 day replacement guarantee on the product(s) sold by Sports Ami is at the sole discretion of Sports Ami and the decision of Sports Ami shall be final and binding. Sports Ami reserves the right to withdraw, from the replacement, warranty at any time without giving any prior intimation whatsoever.

Before proceeding with any return please contact our customer service. They will guide you regarding the process. Customers need to produce the original invoice and the items need to be returned in their original packaging.